Contact us online

If you need help with a medical or admin request, you can now contact us online.

New Patients

We are welcoming new patients, if you would like to register with us please click below

Appointments

Find out more about how to
make an appointment

PRESCRIPTIONS

Information on how to order your
medication can be found here

WELCOME TO Westbourne Medical Centre

We are an innovative NHS practice with traditional values that provides excellent, patient-centred care. We are proud to have a friendly multidisciplinary health care team which is always happy to help.

innovative

We constantly strive to innovate and improve our services using the latest and emerging technology that helps improve access and patient engagement.

DETERMINED

We are committed to ensuring high levels of patient satisfaction and we aim to meet the needs of our patients.

PERSONAL

Maintaining continuity of care by having a named GP overseeing your healthcare provides the additional assurance that someone who knows you is looking after your needs.

FEATURED NEWS

Keep up to date on all the latest news.

Contact us

Please contact us if you have any enquiries
ONLINE

If you need help with a medical or admin request, you can now contact us online here

REQUESTS FOR ROUTINE PRESCRIPTIONS
Write / Visit

WESTBOURNE MEDICAL CENTRE,
MILBURN ROAD,
WESTBOURNE,
BOURNEMOUTH,
BH4 9HJ

PHONE US

Phone:
01202 752550
(Our telephone system records ALL inbound and outbound calls)

Testimonials

See why Westbourne Medical Centre is so highly rated
dean dillingham
dean dillingham
28. August, 2023.
Dr mccrudden best doctor i have ever had
Beatriz Silvestre
Beatriz Silvestre
19. August, 2023.
I've been registered with Westbourne Medical Centre since I moved to the UK and I have nothing but good things to say. My concerns have always been listened to and I have received good and consistent care!
Balwinder Kaur
Balwinder Kaur
19. July, 2023.
My experience today was very helpful with Ian Kennedy the Physiotherapist.
M Dawn
M Dawn
19. July, 2023.
A very busy, large surgery with a large number of staff, medical and support. I have been registered at Westbourne Medical Centre for over fifteen years (in 2023), since I moved to the area and although my initial experiences were negative (due to very senior member of staff) and I felt I was not supported appropriately, my subsequent dealings have been above par (hence the four stars, not five). I complained about my treatment and I was immediately offered a different doctor who has been extremely supportive (Dr Gareth Edwards), he always listens to everything you say carefully. With more urgent problems, one can get an appointment on the day (I have had an appointment within 20min of calling). Edit (July 2023) to say that the surgery has moved over completely to the electronic pre-assessment via the website which, although a little cumbersome, it saves you from waiting around on the phone. The surgery liaises closely with Poole Bay Pharmacy, all prescriptions are sent there electronically and you can also request repeats via the surgery website. Appointments are tiered according to medical expertise required so some appointments are with nurses (who can prescribe some things), some with doctors (duty doctor or regular GPs). There is also a clinical pharmacist who has been very helpful. I have also seen a joint specialist who came from Poole Hospital and the musculoskeletal specialist Ian Kennedy is wonderful, if for the long waiting times for appointments (I waited 6wks for my last appointment with him). The reception staff (the regular ones especially) are extremely efficient, particularly on the phone, and helpful. I am really happy with my surgery and I would definitely recommend them.
Debbie Glinnan
Debbie Glinnan
12. July, 2023.
Recently moved from Hertfordshire and have been amazed by this fantastic surgery - friendly and efficient reception staff through to great doctors. Proactive but also quick to respond to questions or requests. I've had no issues with getting appointments when I've needed them.
Lisa Simmons
Lisa Simmons
3. July, 2023.
I recently moved down from London and have been blown away with the care and service provided from this medical centre. Everyone from the reception team, clinicians and Doctors are exceptional. Caring and thorough. The online service is also super efficient. Thank You
Lisa Rose
Lisa Rose
23. June, 2023.
I cant praise Ian enough (Musculo-skeletal doctor) he has helped me with two previous issues, one of which was a bulging disc which caused me pain like I've never felt before. He has an almost military style of investigating. So informative, clear, and to the point. An absolute credit to the place. šŸ™‚
Maurice Jones
Maurice Jones
11. June, 2023.
Every member of staff on the front desk and on the phones are very polite friendly and caring well done to them all. Now doctor RAHA hi is a very nice man and he is a very good doctor, so understanding trys to get the problem sorted very quickly for his patients. Keep up the good work doctor RAHA, and everyone well done you should be very proud of yourselves
Anastasia R
Anastasia R
24. May, 2023.
I have been register with a gp for some time now and Iā€™m very pleased how they have helped with some issues I had so far. I had really pleasant experience through every appointment and staff was very reassuring and sensitive to my concerns.
Elizabeth Elwick
Elizabeth Elwick
17. May, 2023.
Excellent service from Ian Kennedy. Really, a great help. Reception also very professional. Thank you.

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